Privacy Policy

Effective Date: July 2, 2025

DeciFrame Ltd is committed to protecting the privacy of our users and the organizations we serve. This policy explains how we collect, use, and safeguard your information.

1. Data We Collect

  • Personal Information: Name, email address, role, department.
  • Organizational Data: Problem statements, business cases, project plans.
  • Usage Logs: Login activity, feature usage, audit logs for security.

2. How We Use Your Data

  • To provide and improve our services.
  • To authenticate users and prevent fraud.
  • To analyze system usage for organizational reporting.

3. Data Sharing

We do not sell or share your data with third parties. Your data is only accessible to authorized personnel within your organization and our internal support/admin team where necessary.

4. Data Security

We implement industry-standard encryption, access control, and secure hosting environments to protect your information.

5. Data Retention

We retain your information as long as your organization maintains an active subscription or as required by applicable law. You may request deletion by contacting your Admin or us directly.

6. User Rights

Depending on your region, you may have rights to access, rectify, or delete your data. Requests can be directed to privacy@deciframe.com.

7. Cookies

We use minimal cookies to manage login sessions and preferences. No third-party tracking cookies are used.

8. International Users

Our servers are located in the UK. By using DeciFrame, you consent to the transfer and storage of data within this region.

9. Changes

We may update this policy. Users will be notified via email or in-app alerts.

10. Contact

Email: privacy@deciframe.com